Key management
On arrival, the host will give you a key intended for your room. You are responsible for locking the door to your room and turning off the lights. When checking out, please return the key to the host or hostess. If a key is lost, Herberg Dikke Vriend will charge you € 100.
Bed linen and towels
For longer stays, towels and bed linen will be changed free of charge.
Hygiene guarantee
It is not allowed to sleep on the beds in the rooms without sheets and pillowcases. In the event that non-removable stains occur in the mattress, duvet, sheets and pillows or towels during the overnight stay, Herberg Dikke Vriend will charge the customer for the resulting cleaning costs and/or costs to replace the materials.
Rates
Prices include water, electricity, heating, VAT, free use of WIFI. In the unlikely event that the services such as wifi do not function or do not function properly during the stay at Herberg Dikke vriend, this does not entitle the customer to a refund of all or part of the room price due. Rates do not include costs incurred on site and surcharges for pets, baby cots, ... . Rates of the Hostel are always without engagement and are subject to interim changes. All indications on our website are considered to be given in good faith and are always subject to interim changes. Herberg Dikke Vriend is not bound by manifest errors on its website.
Terms of payment
In case of late payment, Your reservation may be cancelled. In the event of late payment at the Hostel itself, interest on arrears at a rate of 10% per annum shall be payable ipso jure and without a reminder being sent, plus fixed compensation of 10% (this compensation cannot be less than €40).
Parking
You can park your car free of charge in the nearby public car park
Noise
Herberg Dikke Vriend asks its guests to keep away from loud noises in the inn. We ask guests to respect sleep between 10pm and 7am especially in the rooms, corridor and terrace.
Pets
Pets are allowed in the certain rooms. Please do not leave your beloved pet on the beds. We always charge 5€ for treating the room against fleas, ticks and other critters your pet may carry. Failure to mention that your beloved pet is coming with you will incur a fee of 10€. If there is no more room available for pets then 2 times 10€ fee will be charged.
Smoking
At Herberg Dikke Vriend, smoking is prohibited in the building. You can always smoke on the terrace and at the emergency exit. When smoking at the emergency exit, please keep the door closed so that the other guests are not disturbed by the smell. The terrace must remain smoke-free. Therefore, butts should be left in the ashtray provided. Misuse of fire extinguishers or disabling smoke detectors is not permitted.
Alcohol and drugs
Alcohol abuse is prohibited, so enjoy, but drink in moderation. At Inn Fat Friend, it is strictly forbidden to possess, use and/or deal drugs. For violation, you will be immediately removed from the property and there is no refund of the amount paid for the rest of the stay. In case of persistent odour, compensation may be collected to make the room odour-free again. The police can always be contacted for this.
Damages
Herberg Dikke Vriend is in no way liable for any form of damage, loss or theft that you have or experience during your stay at Herberg Dikke Vriend. Should any damage be caused to the accommodation or its furnishings during your stay, you must notify the host or hostess. Any costs to restore it to its original condition will be charged. Any cleaning or replacement of floors, linen, furniture or interior following stains caused by falling or knocks will be charged to you. The Manager of the Hostel is not liable for loss of personal property and personal injury.
complaints
Naturally, we do our utmost to provide our guests with a carefree and unforgettable stay. If, despite our best efforts, there is a complaint, we would like to hear about it on the spot so that we can resolve it immediately.